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"20+" Online Fundraising & Quiz
Frequently Asked Questions
Donors have to tick the appropriate box(es) while making the donation for getting the souvenir(s) and/or the official donation receipt. Donors will receive an email regarding the arrangements of getting the souvenir(s) and/or the official donation receipt within 30 working days after the donation date.
【Arrangement for Souvenir(s) Collection】
Souvenirs will be ready for collection after the notification email being sent. Donors may visit our office (Address: University & College YMCA Department, Mong Kok Holistic Development Centre, 8/F, Chung Kiu Commercial Building, 47-51 Shantung Street, Mong Kok, Kowloon, Hong Kong) during office hours (Mon-Fri: 09:00-13:00 and 14:00-18:00) to collect the souvenirs after showing the email copy and the proof of identity.
For donors who cannot collect the souvenirs in person, they may apply for mailing service or authorising someone to collect them on their behalf by filling in the online form mentioned in the notification email by the deadline. However, donors shall bear the shipping fee and all related expenses (if any), and they cannot designate a certain courier supplier. Our Association will not be responsible for any damage/loss of goods during delivery.
【Arrangement for Receipt Collection】
The original paper-form donation receipt will be issued in periods stated below. After receiving the email notifications, donors may then visit our office (Address: University & College YMCA Department, Mong Kok Holistic Development Centre, 8/F, Chung Kiu Commercial Building, 47-51 Shantung Street, Mong Kok, Kowloon, Hong Kong) during office hours (Mon-Fri: 09:00-13:00 and 14:00-18:00) to collect the receipt after showing the email copy and the proof of identity.
Donations made between 1 June 2023 and 30 November 2023 >>> Donation receipts will be issued in December 2023.
Donations made between 1 December 2023 and 29 February 2024 >>> Donation receipts will be issued by 31 March 2024.
For donors who cannot collect the receipt in person, they may apply for emailing service or authorising someone to collect the receipt on their behalf by filling in the online form mentioned in the notification email by the deadline.
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